Get inTouch
We'd love to hear from you. Contact us to discuss how we can help transform your industrial operations with our automation solutions.
Our Global Presence
We respond to all inquiries within 24 hours
Global reach with localized support
Trusted by leading manufacturers worldwide
Multi-language customer service available
Contact Information
Headquarters
B4-1112, Phase III, Wuzhou City, Yulong Town, Xingyang, Zhengzhou, China
Business Support
support@langyueauto.com
General inquiries and technical support
Key Accounts
wangxiangzheng@langyueauto.com
Dedicated service for enterprise clients
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
24/7 emergency support for contract clients
Website
langyueauto.com
Zhengzhou, China
Click to view on Google Maps
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours. For urgent matters, please contact us via email.
Frequently Asked Questions
What industries do you serve?
We serve a wide range of industries including manufacturing, automotive, food and beverage, pharmaceutical, logistics, and more. Our automation solutions are tailored to meet the specific needs of each industry.
How long does implementation take?
Implementation timelines vary based on project scope and complexity. Typical projects range from 2-6 months. We provide detailed project timelines during the consultation phase and keep you informed throughout the process.
Do you offer remote support?
Yes, we provide comprehensive remote support services including remote diagnostics, troubleshooting, software updates, and monitoring. Our mobile app also allows you to manage and monitor your systems from anywhere in the world.
What mobile platforms do you support?
Our mobile management applications are available on both iOS (App Store) and Android (Google Play). The apps support remote monitoring, real-time alerts, data analytics, and seamless integration with our automation systems.
How can I become a partner?
We welcome partnership inquiries from system integrators, distributors, and technology companies. Please reach out to our key accounts team at wangxiangzheng@langyueauto.com for partnership opportunities and collaboration proposals.
What support levels do you offer?
We offer multiple support tiers: Standard Support (business hours), Premium Support (24/7), and Enterprise Support (dedicated account manager). All clients receive access to our knowledge base and regular system updates.
Global Service Coverage
Langyue Auto serves clients worldwide with localized support and multi-language assistance. Our team is equipped to handle projects across different time zones and regulatory environments.
Asia Pacific
Full coverage across China, Japan, South Korea, Southeast Asia, and Oceania with local support teams.
Europe & Middle East
Comprehensive services in EU countries, UK, Middle East, and Africa with multi-language support.
Americas
North and South America coverage with regional offices and partners for on-site support.